CHG Healthcare
optimizes floor plan
design, yields higher
utilization rates

Solutions

CHG Healthcare deployed VergeSense sensors to understand the effectiveness of the workplace concept spaces and alternative collaboration areas for the sales team. VergeSense sensors were critical in measuring space utilization and determining whether the designs met employees' needs.

Goals:

• Design new spaces that support new hybrid styles of work in multiple settings.
  
  
• Accurately measure space utilization and determine the effectiveness of hybrid workplace designs.
  
  
• Implement data-driven decisions to optimize office layouts, ensuring the most effective use of space while accommodating employee preferences.
  
  
• Ensure leadership can leverage workplace data to inform future attendance and space planning policies.

Initial Adjustments: Data showed that while traditional workstations saw the most traffic, alternative workspaces were being underutilized. Sales teams preferred to collaborate at their desks rather than in conference rooms or open areas like lounges, and liked having access to large monitors or double screens to support their work. At the same time, the teams didn’t want to go back to traditional, enclosed workspaces, so they removed temporary desks and pod workstations and replaced them with desks to accommodate immediate needs.

Layout Optimization: Next, CHG Healthcare looked for layout optimizations opportunities on the North and South sides of the floors. VergeSense helped them pinpoint what furniture wasn’t working on the North side so that they could add desks to get them through the next phase of the project. Additionally, they identified that open space and lighting were key to employee preferences and ways of working, so on the South side they redesigned the space to be more open and light. They also identified a number of underutilized conference rooms, redistributed people between the North and South sides to balance density, developed an ideal furniture layout based on space type utilization, and repurposed the games and kitchen area into a coffee bar.

Executive Build-Out Area: CHG Healthcare built out a new executive area with offices and workspaces and has leveraged VergeSense to measure the utilization of the new space configuration.