The Occupancy Intelligence Summit

Space booking automation reveals what percent of your booked meetings are ghosted and automatically releases the spaces for others to use.

Space booking automation uses occupancy data to automatically release any booked spaces that are ghosted or end early. VergeSense integrates with 14 popular space booking apps, the newest additions to the mix being FM:Systems, Mapiq, and Condeco. With space booking automation, 37% of ghosted meetings no longer have to impact your employees or your business.
By supercharging your space booking applications with occupancy intelligence, any booked meetings that are ghosted or end early will be automatically released, signaling to other employees that they can use the space.

Reduce friction and boost the availability of meeting rooms by ensuring that booking status is up-to-date with the actual occupancy of the spaces. This will not only improve the experience your team has on the days they’re in the office but it will also improve your bottom line by ensuring the square footage you are paying for can be utilized.

Passive occupancy, when a space is being occupied by an object that indicates the presence of a human, accounts for up to 50% of all occupancy.  If you can't understand the difference between passive occupancy and active occupancy, your understanding of how your spaces are actually being used is only half correct.

Only VergeSense can capture and analyze passive occupancy, so you'll always understand when spaces are being occupied by bags, clothing, and laptops that are often left behind when they are not present. By measuring and understanding how these objects are affecting overall occupancy, workplace leaders gain a deeper understanding of when and how their spaces are being used.

• Perhaps these spaces are used both actively and passively, acting as a consistent space for employees to return to for focus time. This could signal difficulty in adopting flexible space arrangements, such as hot desking, or a lack of private focus spaces.
  
  
• Conversely, high passive usage may suggest that employees are using the space as temporary storage, signaling low engagement with the particular space and a need to optimize by adding more lockers or storage space for your team. 

This is why it’s so important to have a true understanding - which is an understanding of people count, active occupancy, and passive occupancy - to address the particular inefficiencies at their core to ensure spaces are used properly and that employees have access to the spaces that suit their needs in a moment’s time, boosting employee experience.

Using VergeSense Passive Occupancy Detection, one of the world’s largest pharmaceutical companies discovered that many of their spaces were being occupied strictly by objects. By encouraging employees to store personal belongings in designated spaces, they unlocked capacity for an additional 30% headcount within their existing footprint. This discovery allowed them to optimize their workspace usage and substantially reduced the need for expansion, leading to a cost avoidance of $13 million annually.

Putting real-time space availability data in the hands of your employees, either through kiosks or wayfinding apps, allows employees to find available spaces quickly and easily so they can spend less time looking for space and more time collaborating with their teammates.

Kiosk Lite by VergeSense is a full-screen, employee-facing solution that allows your team to easily find available workspaces at a glance. By leveraging VergeSense passive and active occupancy data, they’ll only display the spaces that are truly available - taking the friction out of finding a collaborative or quiet place to get work done.

Kiosk Lite improves the employee experience by ensuring that employees can find the right space to work through a real-time view of the occupancy of each space in the office - while giving employers a single platform that integrates with their space booking software. 

VergeSense also integrates with top wayfinding applications like Crestron, Kardham Digital, and MapsPeople so your employees and guests can find available spaces quickly, easily, and based on actual occupancy data.

Workplace leaders are under increasing pressure to move fast; however, it can be difficult to understand your buildings’ occupancy at a glance from detailed charts and graphs. The Usage Map colorizes all spaces based on distinct capacity usage thresholds and provides a visual way to assess the performance of spaces at a glance, making it easy to compare performance and discern outliers of particularly high/low usage. Workplace leaders are able to quickly and easily understand which space types are consistently underutilized, helping workplace leaders to identify which spaces need to be reallocated or repurposed to better meet employee needs.

Evaluate capacity usage on the Usage Map to analyze if the sizes of your conference rooms suit the typical number of people who use each room  so you can make confident resizing decisions about what capacity your meeting rooms should be.
With the Usage Map, you can also identify which spaces people spend the most time in and begin to understand the reasons why. Then, you can find ways to repurpose existing spaces to create more space types like this and apply it to the next spaces you’re creating. You can help ensure that the most popular spaces have proper availability for all, creating a stronger employee experience marked by productivity and inspiration.

Transforming data into actionable strategies is one of the most difficult tasks for workplace leaders. Often, they will need to collaborate with data teams or spend hours on their own analyzing their occupancy data and looking for meaning and insights to support their optimization hypothesis. This bottleneck has been restricting the ability of space planners and space designers ability to adapt quickly to employees’ ever-changing needs, putting their in-office experience at risk. VergeSense x ChatGPT is a natural language AI interface that helps VergeSense customers make workplace optimization decisions based on their workplace’s unique occupancy data. VergeSense x ChatGPT helps customers interact with and understand their VergeSense occupancy data and support decision-making strategies.

With VergeSense AI x ChatGPT, you can identify which space types are underused, so you know exactly what to experiment with or replace with more popular space types. You can even begin to identify what amenities may not be meeting employee needs by evaluating what amenities are featured in consistently underused spaces.

ChatGPT amplifies the speed at which you can innovate and start using your data to make concrete strategies and decisions without needing to consult a data expert.