Goodbye assumptions. Hello intelligence.

Insights answers many questions for each primary workplace use case. Here are just a few of the common questions answered by VergeSense Insights:

Portfolio Right-Sizing

• Across my portfolio, which buildings are being used and how often?
• Which offices and floors are used at certain times?
• Are my top assets being used as frequently and efficiently as we think they are? 

Space Planning

• What space types are used the most often?
• Does space type usage vary based on team? Day of the week? Location?
• Are my assumptions about which space types my team prefers correct?  
• Do I have the right mix of workstations, conference rooms, and collaborative spaces? 

Space Design

• What designs are my employees using the most often?
• What designs are preferred by my teams? On what days of the week? At which locations?
• Are my assumptions about which designs my team prefers correct?  
• What experiments are seeing the most employee engagement? Which are worth implementing more permanently?
• What designs are seeing an increase in usage?

Space Cleaning

• Which spaces have been used and require cleaning? Which are often unused and don’t need to be cleaned?
• What spaces and floors are being used, and need to be cleaned, most often?
• What hours of the day do I need to focus my cleaning efforts?

Space Availability

• Which spaces are often booked but end up unused? How often is this occurring? How does it vary by day of the week? Location?
• Which spaces are often booked but left early? How often is this occurring? How does it vary by day of the week? Location?
• What bookable spaces do my employees actually use most often?

Developed in coordination with global CRE and workplace organizations and ivy league professors, the VergeSense Occupancy Intelligence Platform utilizes the most intuitive terminology on the market to make understanding your metrics and data faster and easier.

• Person Count
  • Last week, 800 people were detected in Building A. The person count for Building A was 800.
• Capacity Usage
  • Last week, the average capacity usage for CONF-A was 50%. CONF-A has a maximum capacity of 10, so the average meeting size was 5 people.
• Used Spaces
  • Last week, 10 conference rooms were used.
• Unused Spaces
  • Last week, 10 conference rooms were unused.
• Available
  • There are 10 conference rooms currently available.
• Measured Spaces
  • Building A has 200 measured spaces.
• Time Usage
  • Last week, the time usage for CONF-A was 50%. A person or object was present in CONF-A for 1200 out of 2400 minutes.
• Time Used
  • Last week, the time used for CONF-A was 1200 minutes.
• Active Time Usage
  • Last week, the active time usage for CONF-A was 25%. A person was present in CONF-A for 600 out of 2400 minutes.
• Time Actively Used
  • Last week, the time actively used for CONF-A was 600 minutes.
• Passive Time Usage
  • Last week, the passive time usage for CONF-A was 25%. An object was present in CONF-A for 600 out of 2400 minutes.
• Time Passively Used
  • Last week, the time passively used for CONF-A was 600 minutes.

Dashboards live within Insights collections that align with key use cases: portfolio right-sizing, space planning, space design, space cleaning, and space availability.

Each dashboard contains graphs, charts, and intuitive data to help answer your key questions.

Portfolio Right-Sizing

• Portfolio Optimization Trends
• Portfolio Performance
• Building Performance
• Floor Performance

Space Planning

• Space Type Performance
• Recent Attendance Trends
• Time Usage Overview of Spaces
• Today's Attendance Trends

Space Design

• Space Mix Performance

Space Cleaning

• Daily Occupancy Report

Space Availability

• Booking Insights
• Booking Overview

Insights, organized by use case, are composed of dashboards that feature the following graphs and charts:

Portfolio Right-Sizing

• Portfolio Optimization Trends
  • Number of Measured Spaces
  • Total Capacity of Measured Spaces
  • Average Capacity Usage
  • Peak Capacity Usage
  • Time Usage Breakdown by Building
  • Time Usage Trends by Building
  • Time Usage Breakdown by Space Type
  • Number of Measured Focus Spaces
  • Time Usage for Focus Spaces
  • Average Person Count for Focus Spaces
  • Average Capacity Usage for Focus Spaces
  • Used vs. Unused Focus Spaces Over Time
  • Used vs. Unused Focus Spaces by Building
  • Time Usage of Focus Spaces by Building
  • Focus Spaces Efficiency by Building
  • Time Usage Trends of Focus Spaces by Building
  • Capacity Usage Trends of Focus Spaces by Building
  • Number of Measured Collaboration Spaces
  • Time Usage for Collaboration Spaces
  • Average Person Count for Collaboration Spaces
  • Average Capacity Usage for Collaboration Spaces
  • Used vs. Unused Collaboration Spaces Over Time
  • Used vs. Unused Collaboration Spaces by Building
• Portfolio Performance
  • Number of Buildings
  • Total Capacity of Measured Spaces
  • Total Capacity of Measured Spaces by Building
  • Average Person Count
  • Average Capacity Usage
  • Peak Person Count
  • Peak Capacity Usage
  • Average and Peak Person Count by Building
  • Average and Peak Capacity Usage by Building
  • Average Person Count Trends by Building
  • Average Capacity Usage Trends by Building
  • Peak Person Count Trends by Building
  • Peak Capacity Usage Trends by Building
  • Capacity Usage Overview by Building
• Building Performance
  • Number of Measured Spaces
  • Total Capacity of Measured Spaces
  • Total Hours Used
  • Time Usage Percent
  • Time Usage Overview
  • Hourly Time Usage Overview by Weekday
  • Average Person Count
  • Average Capacity Usage
  • Peak Person Count
  • Peak Capacity Usage
  • Person Count Trends 
  • Capacity Usage Trends
  • Hourly Average Person Count Overview by Weekday
  • Hourly Capacity Usage Overview by Weekday
  • Time and Capacity Usage
• Floor Performance
  • Average and Peak Time Usage
  • Time Usage Breakdown
  • Active Time Usage Trends
  • Weekday Time Usage Overview
  • Average and Peak Person Count
  • Average Person Count Trends
  • Peak Person Count Trends
  • Average and Peak Capacity Usage 
  • Average Capacity Usage Trends
  • Peak Capacity Usage Trends
  • Weekday Capacity Usage Overview
  • Average Time and Capacity Usage 
  • Peak Time and Capacity Usage 
  • Floor Performance Overview

Space Planning

• Space Types Performance
  • Time Usage by Space Type
  • Space Types Time Usage Breakdown
  • Time Usage Trends by Space Type
  • Space Type Time Usage Overview
  • Average and Peak Person Count by Space Type
  • Average Person Count Trends by Space Type
  • Peak Person Count by Space Type
  • Average and Peak Capacity Usage by Space Type
  • Average Capacity Usage Trends by Space Type
  • Peak Capacity Usage Trends by Space Type
  • Space Type Capacity Usage Overview by Weekday
  • Average Time and Capacity Usage by Space Type
  • Performance Overview for Space Types

• Recent Attendance Trends
  • How many people were in the office
  • Used vs Unused for Collaborative and Focus Spaces
  • Hourly Person Count Trends
  • Daily Average and Peak Person Count
  • Collaboration and Focus Spaces Daily Person Count
  • The most popular type of collaboration space
  • Used and Unused Collaboration Spaces by Space Type
  • The most popular day for collaboration
  • Average Person Count by Weekday in Collaboration Spaces
  • The most popular hour of the day for collaboration
  • Hourly Average Person Count in Collaborative Spaces
  • Performance Overview for Collaboration Spaces
  • Unused Collaboration Spaces
  • The most popular type of focus space
  • Used and Unused Focus Spaces by Space Type
  • The most popular day for focus work
  • Average Person Count by Weekday for Focus Spaces
  • The most popular hour of the day for focus work
  • Hourly Average Person Count in Focus Spaces
  • Performance Overview for Focus Spaces
  • Unused Focus Spaces

• Time Usage Overview of Spaces
  • Active Time Usage on Average
  • Passive Time Usage on Average
  • Time Usage Trends for Spaces
  • Time Usage Breakdown for Focus Spaces and Collaboration Spaces
  • Daily Time Usage Breakdown for Spaces
  • Time Usage Breakdown for Collaboration Spaces
  • Time Usage Breakdown by Weekday for Collaboration Spaces
  • Time Usage Breakdown by Work Hour for Collaboration Spaces
  • Time Usage Overview for Collaboration Spaces
  • Time Usage Breakdown for Focus Spaces
  • Time Usage Breakdown by Weekday for Focus Spaces
  • Time Usage Breakdown by Work Hour for Focus Spaces
  • Time Usage Overview for Focus Spaces

• Today's Attendance Trends
  • The busiest hour has been so far
  • The peak person count so far
  • How many people have been in the office each hour on average
  • Most popular space type so far
  • Least popular space type so far
  • Capacity Usage Overview for Used Spaces
  • How many spaces have not been used so far
  • Which space type has excess capacity
  • Unused Spaces
  • Spaces Exceeding Capacity

Space Design

• Space Mix Performance
  • Space Mix
  • Used vs Unused by Space Type
  • Hours Used by Space Type
  • Time Usage by Space Type
  • Time Usage vs Space Count by Space Type
  • Performance Overview for Space Types
  • Time Usage for Space Groups
  • Performance Overview for Space Groups

Space Cleaning

• Daily Occupancy Report
  • Number of Used Spaces
  • Number of Unused Spaces
  • Daily Usage
  • Number of Used Spaces by Space Type and Floor
  • Hourly Average Person Count Overview by Floor
  • Hourly Used Space Ratio Overview by Floor
  • Used Spaces Overview

Space Availability

• Booking Insights
  • Scheduled Bookings
  • Attended Bookings
  • No Show Cancellations
  • Early Release Bookings
  • Unattended Bookings with No Action
  • Booked Hours
  • Attended Hours
  • Reclaimed Hours (No Show)
  • Reclaimed Hours (Early Release)
  • Potential Time Savings
  • Distribution of Booking Attendance Over Time
  • Booked Hours Unattended vs Reclaimed
  • Distribution of Booking Attendance by Space Type
  • Booking Time Distribution by Attendance for Space Types
  • Bookings Overview by Space Type
  • Bookings Overview for Spaces
  • Bookings Overview by Space Group

• Booking Overview
  • Total Number of Scheduled Bookings
  • Number of Attended Bookings
  • Number of Unattended Bookings
  • Percent of Bookings Unattended
  • Distribution of Bookings by Attendance
  • Booking Distribution by Day of Week
  • Booking Distribution by Hour
  • Booking Percentage by Space Type
  • Booking Performance by Space Type
  • Booking Performance by Space Capacity
  • Total Scheduled Booking Length
  • Total Actual Booking Length
  • Unoccupied Booking Length
  • Number of Booking Hours by Day
  • Performance Overview of Bookings by Space
  • Performance Overview of Bookings by Event

Last updated April 2023

Yes, every Insights collection can be filtered by:

• Dashboard
• Spaces (Buildings, Floors, Space Groups, and/or Space Types)
• Timeframe
• Granularity (Hourly, Daily, Weekly, Monthly)