April Product Updates: Passive Occupancy Insights, Report History, and More

This month, we’re rolling out powerful enhancements to how you analyze occupancy and streamline your workflows. From deeper clarity on passive usage to smarter booking data categories and a new user role to support large teams—here’s what’s new.

📊 New: Passive Occupancy in the Space Usage Timeline

The Space Usage Timeline just got more powerful. You can now see the impact of both active and passive usage on perceived availability. If a space is used (passively or actively) for 15+ minutes in an hour, it now counts toward shortage events.

We’ve also made it easier to interpret the data:

• Usage is now shown as a percentage instead of a fixed number of spaces, so you can account for any changes in space count over time.
  
  
• New hover state enhancements make it easier to view the maximum spaces used and total shortages for each day, week, or month.
  
  

💡 Passive usage is one of the biggest hidden blockers to availability—this update helps surface those patterns clearly.

Passive occupancy in the Space Usage Timeline

📁 Quick Access to Recently Run Reports

Ever run a report with just the right filters, then forget how you set it up? We’ve got you covered.

With the new Recently Run Reports feature, you can:

• Revisit your latest reports with filters intact
  
  
• Choose to either view the last run (see the data from when it was generated) or run a fresh report with the same filters, applied to today’s date range
  
  

🔄 Save time. Reduce rework. Get to insights faster.

Recently run reports

🗓️ Booking Data Gets Smarter: More Meaningful Categories

We’ve refined how we label “No Action” bookings to give you more clarity in both the platform and reports.

Here’s what’s new:

• “No Action” bookings are now split into:
  
  
  • No Shows (no check-in and no release)
    
    
  • Ended Early (user left early but no release occurred)
    
    
• In Reports:
  
  
  • The Booking Summary Report now shows how many spaces are mapped
    
    
  • The Events Summary Table now includes whether a release action occurred
    
    

🧠 This change brings better visibility into why a room wasn’t released, even when no automations were enabled.

🧑‍💼 Introducing a New Role: Site Lead

Need something more than Analyst access, but not quite Admin-level? Meet the new Site Lead role.

Site Leads can:

• View Analytics and Reports for their assigned buildings
  
  
• Create new space types and groups
  
  
• Access the Device Manager
  
  

They cannot:

• Add new team members
  
  
• Access integrations, API keys, or the Installer Tool
  
  

📌 This role is ideal for regional leaders or facilities teams who need deeper insights and control—without full admin privileges.

These updates are all about helping you get more accurate insights, streamline your workflows, and empower your teams with the right level of access. Whether you’re digging deeper into space availability or simplifying how you manage reports and roles, we hope these changes make your day-to-day a little easier—and a lot more impactful. Stay tuned for more enhancements next month!