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Boston Consulting
Group (BCG)
eliminates 4,100
hours of ghosted
meetings monthly

impact-slug-min

Eliminated 4,100 hours of ghosted meetings, freeing up more available space and  avoiding $50K per month in additional leasing costs.

Consulting-people-min

Challenge

A management consulting firm faced a growing space availability challenge at its Hudson Yards office. Consultants complained about a lack of available conference rooms, and the workplace team was considering leasing another floor to accommodate more meeting spaces.

Solutions

VergeSense occupancy intelligence insights combined with space booking data revealed that recurring meeting blocks were the source of the issue. 40% of 10,400 hours of bookings were ghosted because attendees were more likely to be on the road than in the office, and didn’t update their reservations.

Instead of leasing more space, the firm increased the availability of their existing conference rooms by integrating VergeSense Space Booking Automation. By automatically releasing booked rooms when attendees didn’t show, they avoided an estimated $50K per month in additional costs.

Results

BCG eliminated 4,100 hours of ghosted meetings, freeing up more available space and  avoided $50K per month in additional leasing costs.

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